Thank you for choosing Focus AM for your wellness needs. We are committed to providing our customers with fast and reliable shipping services. This Shipping Policy outlines the terms and conditions related to the shipment of our products. By ordering from us, you agree to this Shipping Policy.
We offer several shipping options to meet your needs:
Standard Shipping: Typically takes 3-5 business days for delivery within the United States.
Expedited Shipping: Offers faster delivery within 1-3 business days for an additional fee.
International Shipping: Delivery times vary based on the destination country. Please note,
international shipments may be subject to customs delays and additional duties and taxes.
Please note, all shipping times are estimates and commence from the date of shipping, rather than the date of order. While we strive to ensure timely delivery, actual delivery times may vary due to factors beyond our control.
Shipping costs are calculated based on the shipping option you select, the weight and size of your order, and your delivery address. You can view an estimate of your shipping costs at checkout before finalizing your order.
For orders exceeding a certain amount, we are pleased to offer free standard shipping within the United States. This will be automatically applied at checkout.
Shipping costs are calculated based on the shipping option you select, the weight and size of your order, and your delivery address. You can view an estimate of your shipping costs at checkout before finalizing your order.
For orders exceeding a certain amount, we are pleased to offer free standard shipping within the United States. This will be automatically applied at checkout.
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment.
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment.
For international orders, Focus AM is not responsible for any tariffs, customs fees, or additional taxes incurred. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Prior to placing your order, please check with your country's customs office to determine what these additional costs will be.
Due to shipping restrictions, we may not be able to ship to certain countries or territories. Additionally, some products may have shipping restrictions due to their nature or packaging.
If your order is lost in transit or arrives damaged, please contact us immediately at jake@focusam.com. We will work with you to resolve the issue, which may include replacing the item or issuing a refund.
For any questions or concerns regarding your order or this Shipping Policy, please contact our customer support team at jake@focusam.com. We are here to ensure that your experience with Focus AM is smooth and satisfactory.
